We firmly believe that people must be empowered so that they can develop their abilities to the fullest, and thus harness their potential. Therefore, ERRO develops an annual staff‑training plan, which we try to make as inclusive as possible, and which can include people with any job position, regardless of rank but rather considering the needs that arise.
Additionally, we are convinced that training is an investment in staff and also that it benefits both parties, which results in better customer service, given both the knowledge acquired and the trust that is forged by the people who have access to the benefit.
At ERRO, we also try to ensure that the skills and knowledge acquired can be shared with the rest of the staff: we believe that we can all learn from others and that there is no better example of goodness and fellowship than knowledge transfer between peers.